Hours before the results started coming in on November 5, when Democrats were still full of hope, the exit polls released by the major news networks contained a striking piece of data that gave supporters of Kamala Harris reason for optimism. 

Voters chose the “the state of democracy” as their top priority over any other issue. Harris, taking notes from President Joe Biden, had spent much of the campaign portraying former President Trump as an existential threat to American norms, echoing the dominant message of her party for the past eight years. 

In some ways, this worked. The 34 percent of voters who chose democracy as their deciding issue favored Harris by 62 points. But the problem for her campaign was that, with the exception of abortion, voters who cited other issues as their top priority, such as the economy, immigration, and foreign policy, broke heavily for Trump. 

This failure of the Democrats’ focus on democracy points to a bigger problem: many voters do not believe that democracy is benefitting them or that the American political system is worth preserving. (Republicans also care about democracy for different reasons, believing that the 2020 election was stolen and Trump was prosecuted by “the deep state.”)

The warning signs were flashing—and top Democrats ignored them. 

A Pew Research poll from September 2023 found that only 4 percent of US adults believed that the political system was working extremely or very well. More than six in 10 expressed little to no confidence in its future. At the same time, only 16 percent of the public said they trusted the federal government always or most of the time, the lowest level of faith in Washington in nearly seven decades. A poll by the New York Times days before the election found that 45 percent of the public did not believe American democracy did a good job of representing ordinary people. 

“People care about democracy but it needs to be more than just ‘elect me and not the other person.’ That’s not democracy, that’s just a campaign.”

By talking so much about preserving democracy without outlining an alternative vision for improving it, or showing how democracy can tangibly improve people’s lives, Harris and other Democratic leaders were perceived as defending a status quo that many Americans revile. “Democrats walked into the trap of defending the very institutions—the ‘establishment’—that most Americans distrust,” Ben Rhodes, Obama’s former national security adviser, wrote after the election. 

The pre-election New York Times poll found that 58 percent of voters thought that the country’s political and economic system needed major changes or a complete overhaul. By largely defending that system, Democrats allowed Trump to run as the change candidate. As former Obama aide Dan Pfeiffer pointed out, “Trump won the voters who said that the ‘ability to bring about change’ was the most important quality in a candidate by 50 points.”

In his first major speech of the 2024 campaign, which coincided with the third anniversary of the January 6 insurrection, President Biden described democracy as “America’s sacred cause.” At the outset of his presidency, Biden said that the nation, and indeed the world, was facing a battle between democracy and autocracy. His goal was to “prove democracy still works.”

But many voters don’t view American democracy that way. They see a system that is plagued by money and corruption, one dominated by elites and self-interested politicians who skew the rules to benefit themselves.

The policies Biden thought would restore public faith in democracy—like the Inflation Reduction Act and the infrastructure bill—proved unpopular or were ignored by a skeptical public. The administration also did a terrible job of selling and explaining these policies—nearly a year after the IRA’s passage, 7 in 10 voters said they had heard little or nothing about the law’s provisions. Biden even seemed to predict the trouble ahead. He worried that the IRA’s benefits would not come fast enough to convince voters that “Joe did it.”

As we noted in 2022, during the January 6 hearings, the idea of running on democracy “doesn’t work as well if everything, the very system itself, is broken. The material benefits of democracy must flow to people from the institutions to earn all this defense.”

There is an ongoing and worthwhile argument about whether Biden delivered on his economic promises. But, the basic facts remain the same. Biden began a campaign, and Harris followed it through, that was all about defending the basic norms of American democracy. This won in 2020, when voters were eager to regain a sense of normalcy. But, in 2024, it began to feel—fairly or not—like the promises had not materialized. Bidenonomics might pay off someday. It didn’t seem to help enough people right now.

This failure went beyond just economics. When Democrats had control of Washington for the first two years of Biden’s presidency, they failed to pass policies on voting rights, abortion, and gun control that a majority of Americans favored because they could not overcome the structural impediments to majority rule, namely the Senate filibuster, that are deeply embedded in America’s political system. 

Biden stubbornly resisted calling for filibuster reform during the first year of his presidency, failing to use his political capital when it might have mattered. When Harris said, on the campaign trail, that she would sign legislation reinstating Roe v. Wade or restoring the Voting Rights Act, voters were left to wonder why Democrats hadn’t already done that. Harris gave few indications of how she would differ from a Biden presidency on that score.

Too often, the Democrats’ message of saving democracy began and ended with defeating Trump. “The Biden campaign’s defense of democracy was not about a bold agenda of better democracy, it was about electing Joe Biden instead of Donald Trump,” said Lee Drutman, a senior fellow in the Political Reform program at the New America Foundation. “Harris inherited that and didn’t have time or energy to reframe it, other than some nods in her speeches to the voting rights bills. People care about democracy but it needs to be more than just ‘elect me and not the other person.’ That’s not democracy, that’s just a campaign.”

Democrats also actively shut down any discussion of the structural flaws to American democracy. At a pair of fundraisers in early October, Vice Presidential candidate Tim Walz said that “the Electoral College needs to go. We need a national popular vote.” Two-thirds of the public favors that position. But Walz was forced by the Harris campaign to quickly disavow the remark and the comment was portrayed in the press as yet another gaffe by an unscripted and inexperienced candidate. It was immediately deemed off-limits to criticize a system that devalued the votes of 85 percent of Americans, violated basic notions of one person, one vote, and was rooted in slavery and white supremacy. 

Other cracks in the system were dismissed as well. In the 2023 Pew poll, the number one thing that Americans hated about the US political system was the amount of money in politics and the corruption it breeds. Eighty-five percent of Americans believed that “the cost of political campaigns makes it hard for good people to run for office” and 80 percent said big campaign donors have too much influence on decisions made by members of Congress. 

Yet Democrats, instead of running against the unchecked power of the moneyed elite, actively worked to further deregulate campaign-finance laws to compete in the oligarch arms race, petitioning the Federal Elections Commission to allow political action committees to coordinate directly with campaigns. That ended up benefitting Republican billionaires like Elon Musk, who gave hundreds of millions of dollars to Trump’s campaign. When Harris raised $1.5 billion, and her allied Super PAC took in $900 million, it was viewed as a sign of enthusiasm for her candidacy, with little acknowledgment that Democrats might be bragging about the very thing that voters disliked most about the political process.  

The Democrats’ failure to show how they would not only preserve, but ultimately strengthen and reform American democracy, boxed them into the unenviable position of defending the skewed institutions that the public blames for their everyday problems. Because they were presented with no alternative vision for how to improve a broken democratic process, Americans chose the candidate who they believed was more likely to tear that system down. “If the message of democracy is just we’re going to keep this system of democracy that people feel isn’t working, you can see why that doesn’t resonate with a lot of people,” Drutman said.

A majority of voters in 2024 weren’t convinced that voting for Democrats would save democracy or that the real-life consequences of losing democratic rights would be worse than the status quo. Going forward, Democrats have to go back to being the party of political and economic reform that challenges rather than celebrates a political system that is leaving too many people behind.

Trump owns Washington once again and if his early nominations are any indication, he’ll do a disastrous job of running it. But Democrats can’t just be anti-Trump. They can’t just be pro-democracy. They need to convince skeptical voters that democracy is worth saving in the first place and that a better system can ultimately replace the flawed one we’ve got now.